We are in a place of generational transition. Our Traditionalists are leaving the workplace and the marketplace. Our Generation Zs (born 1990-2004) are joining us in the workplace in increasing numbers. This generational divide is the root cause of many of the problems in business today that affects growth, productivity, and profitability on the business level, but more importantly, erodes valuable relationships in the workplace.
We use our expertise, assessments, and our books to develop a plan to help you identify areas where your company struggles working together as a multi-generational workforce.
We will also help in the business development areas to help you develop a plan to work with a diverse group of clients, diversify your product offerings, and develop an effective customer service process.
1. Discovery Phase
2. Assessment Phase
3. Workshop Phase
Address Generational Diversity Issues
1. Assessments of Staff
2. Workshops that will address generational diversity issues and instill new skills around relationship development and communication.
Individual coaching and retainer work that may be needed.